No. You must have a reservation with Street Team Studios or an appointment prior to arriving. Please email -or- call first.

Sometimes we are able to deliver and pick-up your orders. Email us with your job information including:

1. 1. What is the date/time of your delivery/load-in/set-up?
   2. What is the date/time of your pick-up/breakdown/load-out?
   3. What is the address?
   4. Will you provide parking for us? Permit? Loading Dock?
   5. What is the load-in/load-out like? Distance? Stairs? Elevator? Challenges?

In the event we are unable to deliver and pick-up your order many of our customer have found success using the following messenger services:

• • On Sameday Delivery Service
  • LightSpeed Express
  • Tape Express
  • NY Minute Messenger and Trucking

Our prices are not inflated to absorb deep discounts. That being said if you are a repeat customer with an account in good standing, we can extend a 10% discount on most orders to help hit/maximize your budget. Alternatively, on multiday rentals we may be able can give a day(s) for free.

Of note, we are proud that all employees of Street Team Studios, LLC are provided with quality health insurance & wage increases in line with inflation. We appreciate your business and support of our small business/family. Ultimately, we believe we are in the relationship business and not the rental business. Thank YOU for being a part of the STS family!

Pick-ups outside of normal business hours Monday to Friday 9AM-5PM, incur additional fees and are only done by appointment. Please email regarding date and time.

Our order form lists the base 1-day rental price or purchase price. Our rates are broken out by periods; 1-Day, 2-Day, 3-Day, 1-Week, 2-Week, and 3/4-Week rentals. Our prices are progressive as your rental days increase.

Street Team Studios does not charge you for your production rentals on the pick-up and return days.

For smaller production supply orders, you can pick-up from our office on the Greenpoint Ave side of our building and for larger production supply rentals you will pick-up from our loading dock. Here is our location.

Expendables are ONLY pay-per-use in conjunction with a rental order (minimum $100). Paper products & light bulbs are NEVER Pay-Per-Use. There is a $1 restocking fee for most expendables except fabrics, scrim, cello, and rolls of gels/diffusion outside of the 36 rolls included in the gel kit, which have a $5 restocking fee. Any new item opened, partially used, or unsellable is a full purchase.

We send our Gel Kits out with 36 of the most popular rolls used on set. Check them kits out

Our rolling TT Kit has all the useful tape & ties used on set. You pay the base rental to have it on your set and then only pay for what is opened/used from the kit. Check it out here

Our inventory includes a variety of options -- view photos of our past BOH work from the links below:

• • Event Rentals NYC
  • Event Make-Up Mirror Rentals
  • Custom Event HMU Mirrors
  • Fashion Week 2019
  • Event Hair & Makeup Stations
  • Budget Friendly Hair & Makeup Stations

NOTE: Please keep in mind that not all options may be available for your dates and quantities. It is suggested that we connect on the phone in advance to customize a solution.

Prior to connecting on the phone (or receiving a quote), please reply to this email and answer the following questions:

1. What is the date/time of your delivery/load-in/set-up?
2. What is the date/time of your pick-up/breakdown/load-out?
3. What is the address?

Will you provide parking for us? Permit? Loading Dock?

1. 1. What is the load-in/load-out like? Distance? Stairs? Elevator? Challenges?
   2. How many HMU stations do you need? Are they all in the same location/room/floor?
   3. How much time do you have budgeted for us to both set-up & breakdown?
   4. Will anyone on your team help us? And if so, in what capacity?
   5. Does your location require us to issue them a COI? *3% fee applies
   6. Have you addressed getting us power to where we set-up?
   7. Do you have a diagram of the layout -or- floorplan? (if so, please share)

Do you need any other Production Supplies, Walkies/WiFi, and/or Expendables? See everything we offer via the links below:

• • Order Form
  • Gear Pics

During busier times of the year (like Fashion Week) we book out in advance. By answering these questions above we will be able to identify if we are available

With your walkie orders, we include surveillance, hand mics, chargers, and extra batteries all for FREE. In accordance with our walkie chart

Yes. All radios & walkie batteries are sent out fully charged.

Because our walkies and walkie bricks are the newer upgraded digital models, they will last anywhere from 12hrs-14hrs on a full charge.

Yes and no. Our walkies can withstand getting wet in the rain and snow but if they become fully submerged in water you may get damage to the walkie talkie. Check out Street Team’s YouTube on this subject.

No, they will not work, as we have a specific FCC license here at Street Team which includes our own frequency that is not shared with any other company’s walkie talkie frequencies.

You can find the network ID and password to Street Team’s MiFi’s in three places. We provide a network ID and password one sheet with every MiFi, print the ID and password on the back of each device, and you can go into the setting on the actual hotspot device and find it.

There is FREE cancellation up to 24hrs prior to pick-up. Any cancellation within 24hrs of the pick-up is subject to a 20% restock fee.

Street Team charges your credit card upon return and after everything is checked in. We may place a hold on your credit card for the total rental. Moreover, if you don’t have a COI we may put a hold on your credit card for the replacement value. Longer rental orders over 2-Weeks require 50% payment at pick-up.

You can find the Street Team Studios W9 on the bottom right of your invoice via a link or go straight to our website via this link here which is found under the “DOCS” tab.

When you have L&D with Street Team you may file an insurance claim, but we will charge the card on file for any L&D incurred on the return day as outlined in our CC Auth. Your insurance company would than reimburse you for the loss/claim.

No, Street Team does not offer terms to any customer, and will not accept any changes (red lines) to our CC Auth. All payments are due on the return day for rentals -or- at pick-up for purchases. We treat all of our customers exactly the same regardless of whether you are a student film or giant corporation.