No. You must have a reservation with Street Team Studios or an appointment prior to arriving. Please email -or- call first.

Street Team Studios is not available for your delivery/pick-up. Please refer to our helpful resource below and let us know if you plan to move forward with your rental.

NYC DELIVERY OPTIONS & SERVICES:

Companies that specialize in picks-up & returns of all sizes for Production & Events:

-       Tape Express / Tony & Alberto @ 347.706.0627, Tony@tapeexpressdelivery.com

NYC Messenger Services our customers use often for small/medium (1-10 pieces) picks-ups/returns:

-       https://www.onsameday.com

-       http://courier-delivery-service.biz

-       https://www.nyminutemessenger.com/

-       https://www.rdsdelivery.com

-       http://www.crowndelivery.com

-       https://www.samuraimessenger.com/

UBER Connect is used for small package pick-ups/returns (1-3 small pieces): https://www.uber.com/en-US/blog/uber-connect-ondemand-package-delivery/

***Please make sure you use the package delivery option (Do NOT call a regular ride where the driver is expecting a human rider).  Please email/call once a trip/Uber is booked, and we will provide a cell phone to share the ride/link to someone at our warehouse.  Remember, your Uber MUST arrive to us during our pick-up & return hours M-F / 9A-5P.

Another option – normally the best option for larger orders (15+ pieces) is to hire a PA & rent a vehicle, we have a FREE PA resource on our website here:

https://streetteamstudios.com/production-assistants/

AND we are located near Edge Auto which stocks a huge selection of vehicles in many different sizes: https://edgeautorental.com

***NOTE: We do NOT charge additional rental fees for your pick-up & return dates.  Thus, you can schedule your pick-up one business day prior to your first usage day & return one business day following your last usage day.

We price everything as low as possible for an efficient no haggle process. We have kept our rental prices the same on over 95% of our inventory since we opened in 2017. Our goal is to hold our pricing as long as possible giving customers time to adjust future budgets upwards. Please spread the word to the folks bidding your jobs and know you don't need to negotiate with us = you ALWAYS get the best/lowest price. If your rental is for extended period of time we progressively discount the rental rate. Feedback is we are the best priced production rental house in NYC for longer rentals.

Of note, we are proud that all employees of Street Team Studios, LLC are provided with quality health insurance & wage increases in line with inflation. We appreciate your business and support of our small business/family. Ultimately, we believe we are in the relationship business and not the rental business. Thank YOU for being a part of the STS family!

Pick-ups outside of normal business hours Monday to Friday 9AM-5PM, incur additional fees and are only done by appointment. Please email regarding date and time.

Our order form lists the base 1-day rental price or purchase price. Our rates are broken out by periods; 1-Day, 2-Day, 3-Day, 1-Week, 2-Week, and 3/4-Week rentals. Our prices are progressive as your rental days increase.

Street Team Studios does not charge you for your production rentals on the pick-up and return days.

We do pick-ups & returns Monday to Friday 9A-5P @ 502 Morgan Ave, Brooklyn, NY 11222 -- Here is our location.

Expendables Pay-Per-Use Policy: Paper products & light bulbs are NEVER Pay-Per-Use. In conjunction with a rental order there is a $1.00 restocking fee for most expendables except fabrics and rolls of gels/diffusion/scrim outside of the 36 rolls included in the gel kit, which have a $5.00 restocking fee. Any new item opened, partially used, or unsellable as new is a full purchase. Expendables on their own without a Production Supply and/or Walkie/WiFi rental order attached have restock fees that are double: $2.00 restock fee for most items, except fabrics and rolls of gels/diffusion/scrim which will have a $10.00 restock fee for zero use.

We send our Gel Kits out with 36 of the most popular rolls used on set. Check them kits out

Our rolling TT Kit has all the useful tape & ties used on set. You pay the base rental to have it on your set and then only pay for what is opened/used from the kit. Check it out here

Everything you need to know is on this webpage -- start here: https://streetteamstudios.com/nyfw/

With your walkie orders, we include surveillance, hand mics, chargers, and extra batteries all for FREE. In accordance with our walkie chart

Yes. All radios & walkie batteries are sent out fully charged.

Because our walkies and walkie bricks are the newer upgraded digital models, they will last anywhere from 12hrs-14hrs on a full charge.

Yes and no. Our walkies can withstand getting wet in the rain and snow but if they become fully submerged in water you may get damage to the walkie talkie. Check out Street Team’s YouTube on this subject.

No, they will not work, as we have a specific FCC license here at Street Team which includes our own frequency that is not shared with any other company’s walkie talkie frequencies.

You can find the network ID and password to Street Team’s MiFi’s in three places. We provide a network ID and password one sheet with every MiFi, print the ID and password on the back of each device, and you can go into the setting on the actual hotspot device and find it.

There is FREE cancellation up to 24hrs prior to pick-up. Any cancellation within 24hrs of the pick-up is subject to a 20% restock fee.

Street Team charges your credit card upon return and after everything is checked in. We may place a hold on your credit card for the total rental. Moreover, if you don’t have a COI we may put a hold on your credit card for the replacement value. Longer rental orders over 2-Weeks require 50% payment at pick-up.

You can find the Street Team Studios W9 on the bottom right of your invoice via a link or go straight to our website via this link here which is found under the “DOCS” tab.

When you have L&D with Street Team you may file an insurance claim, but we will charge the card on file for any L&D incurred on the return day as outlined in our CC Auth. Your insurance company would than reimburse you for the loss/claim.

No, Street Team does not offer terms to any customer, and will not accept any changes (red lines) to our CC Auth. All payments are due on the return day for rentals -or- at pick-up for purchases. We treat all of our customers exactly the same regardless of whether you are a student film or giant corporation.